Next Unicorns: Building the future of healthcare communication with Abridge CEO Shiv Rao | E1784

Added: Jul 28, 2023

Dr. Rao explains that Abridge was founded in 2018 and has seen significant growth in the past six to eight months. The company's success can be attributed to two main factors: the current state of the healthcare industry, which is facing clinician burnout and staffing shortages, and the increasing acceptance and understanding of generative AI technology. The Abridge platform allows doctors to record conversations with patients and automatically generates a summary note, pulling out key information and organizing it into structured data. This saves doctors hours of time spent on documentation and allows them to focus on patient care. The platform also helps with coding and billing, ensuring accurate and efficient reimbursement. Dr. Rao provides a live demo of the Abridge app, showcasing how it captures and summarizes a conversation between a doctor and a patient. The generated note includes a summary of the patient's symptoms, medical history, and treatment plan. The platform also provides a glossary to help patients understand medical terms and allows for annotations and discussions between doctors and patients. The feedback from doctors using Abridge has been overwhelmingly positive, with over 90% of clinicians continuing to use the platform for every patient. Doctors report feeling unburdened and able to focus on patient care, while also improving accuracy and efficiency. The platform has the potential to save doctors two to three hours per day. Dr. Rao acknowledges concerns about data privacy and security and explains that Abridge takes measures to comply with HIPAA regulations and ensure patient confidentiality. The platform allows patients to opt-in and provides transparency in data storage and usage. In terms of pricing, Abridge charges on a per-doctor basis and integrates with electronic medical record systems to streamline data entry. Overall, Abridge is revolutionizing healthcare communication by leveraging AI to improve documentation, coding, and patient care. The platform has the potential to save time, reduce errors, and enhance patient outcomes, making it a valuable tool in the healthcare industry.