Josh Kaufman: The Shocking Link Between MBA & Career Success! THIS Is The Biggest Career Mistake!
Added: Jul 15, 2024
Josh Kaufman is a business expert, entrepreneur, and best-selling author known for his practical approach to mastering business, productivity, and rapid skill acquisition. In this conversation, he discusses his books "The Personal MBA" and "The First 20 Hours", sharing insights on business fundamentals, entrepreneurship, and learning new skills quickly.
The Five Parts of Every Business
Kaufman explains that every business, from small startups to large corporations, has five fundamental parts. Understanding these is crucial for anyone looking to create a business, interview for their first job, or seek a promotion. The first part is value creation - finding important unmet needs and focusing on meeting them. He emphasizes the importance of determining if a problem is significant enough for people to pay money to solve it.
The second part of every business is marketing. Kaufman discusses how humans have five drives: to acquire, bond, learn, feel, and defend. He suggests that the more drives a business can tap into, the more attractive its offer will be to potential customers.
The third part of every business is sales, which Kaufman notes is particularly important as it's where money comes into the business. The fourth part is value delivery, and the fifth part is finance. He acknowledges that many people struggle with the financial aspect of business but emphasizes its importance for success.
The Personal MBA and Business Education
Kaufman explains his motivation for writing "The Personal MBA", describing how he sought to create a comprehensive guide to business fundamentals that didn't exist when he entered the corporate world. He discusses the limitations of traditional MBA programs and argues that much business knowledge and skill can be developed independently by understanding key concepts and applying them in real-world situations.
Kaufman delves deeper into the concept of value creation, using the example of a hypothetical candle business. He emphasizes the importance of understanding customer needs and desires, such as scent, appearance, price, and longevity. He discusses the value of market research, including observing consumer behavior and asking for early pre-orders to validate ideas.
The conversation turns to marketing strategies, with Kaufman highlighting the importance of understanding human psychology. He discusses the power of emotion in marketing, using examples like Apple's early iPod advertisements. He also talks about the concept of counter-signaling, where brands position themselves as the antithesis of established competitors to stand out in crowded markets.
Kaufman emphasizes the importance of not just making sales, but creating satisfied, repeat customers. He introduces the concept of customer lifetime value and explains why it's crucial for businesses to focus on customer retention and reactivation.
While acknowledging that many entrepreneurs find finance intimidating, Kaufman stresses its importance. He suggests focusing on key metrics like monthly fixed overhead, monthly sales numbers, and net profit, especially in the early stages of a business.
Kaufman discusses the value of experimentation in business, arguing that increasing the rate of experimentation can lead to increased success. He introduces the concept of the explore-exploit trade-off from computer science, suggesting that businesses should balance exploring new options with exploiting known successful strategies.
Rapid Skill Acquisition
The conversation shifts to Kaufman's book "The First 20 Hours" and his popular TED talk on rapid skill acquisition. He challenges the common "10,000 hour rule" for mastery, arguing that for most practical purposes, significant skill can be developed in just 20 hours of focused, deliberate practice.
Kaufman outlines several principles for rapid skill acquisition. These include choosing a specific, concrete goal; deconstructing the skill into subskills; doing just enough research to begin practice; and making a pre-commitment to invest at least 20 hours in learning the new skill.
Kaufman discusses common barriers to learning, particularly for adults. He notes that adult learners often struggle with feeling incompetent or stupid when learning something new. He introduces the concept of the "frustration barrier" - the challenging first 10 hours of learning a new skill - and suggests strategies for overcoming this, including pre-commitment and emotional management.
Kaufman emphasizes the value of quantity and speed over perfection in the early stages of learning a new skill. He suggests that practicing a variety of related tasks or scenarios can be more beneficial than trying to perfect a single aspect of a skill.
Applying Business Principles in Various Contexts
Throughout the conversation, Kaufman illustrates how business principles can be applied in various contexts, from corporate jobs to entrepreneurial ventures. He emphasizes that understanding these fundamentals can be empowering for individuals, whether they're starting their own business or working within a larger organization.
He highlights the importance of pursuing diverse experiences and interests, even if they don't seem directly related to one's primary field. He uses the example of Steve Jobs taking a calligraphy class, which later influenced Apple's focus on typography and design.
Closing Thoughts
In response to a question about regrets, Kaufman reflects on his approach to decision-making, which involves scenario planning and trying to anticipate potential outcomes. He acknowledges that mistakes are inevitable, particularly in areas like relationships and parenting, but views them as part of the learning process.
The conversation concludes with an appreciation for Kaufman's work in making business education more accessible. The host emphasizes the value of understanding business fundamentals, not just for entrepreneurs, but for society as a whole, as it empowers individuals and helps them understand the incentive structures that shape the world around them.